Thank you for using our services. We value your comments and feedback on our website and services. If you need any assistance, have any questions, or would like to share your feedback, please contact us through any of the methods below.

As personal information you provide to us is strictly confidential, our Client Services officers will be required to verify your identity upon receiving any questions related to your account information. For quality assurance purposes and to gain a clear understanding of your enquiries and comments, please be advised that your call will be recorded.

Phone :

Our Client Services officers are available 24 hours during market trading hours.

Forex trading account holders, please dial:

(852) 3923 8088


(852) 3923 8099

Email :

Forex trading account holders, please email to:

Please send all required documents to: Forex HK Limited
Suites 1607-8, 16/F, Tower 6, The Gateway, Harbour City, Kowloon, Hong Kong
ATTN: Client Services Department

Online Email Enquiry :

To protect your privacy, we will not be able to respond to funds transfer-related, your trading information, or other personal account information by email. If you have any questions regarding any of the above, please contact our Client Services Officer by phone. We sincerely apologise for any inconvenience caused.

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