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Funding Instructions

  • Outline
  • Deposit
  • Withdrawal

Z.com Forex provides a variety of deposit methods for your convenience.


##We do not accept cash deposit. Please transfer your deposit to Z.com Forex's bank account from your personal bank account.

Flow of Fund Deposit and Withdrawal

Outline of Deposit and Withdrawal

  Deposit Withdrawal
Deposit to HSBC BOC(HK)  
Method

Fast & Easy Deposit

Under Fast & Easy Deposit, every client will be given a unique designated bank account. After deposit, you are not required to send us any deposit notification. Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account around-the-clock*.

*For HSBC transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

 Direct Deposit

Fast & Easy Deposit

Under Fast & Easy Deposit, every client will be given a unique designated bank account. After deposit, you are not required to send us any deposit notification. Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account around-the-clock*.

*For HSBC transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

 Direct Deposit Cheque by Post
Channel Online Banking
ATM 		Online Banking
ATM
Bank Counter
Cheque
Telegraphic Transfer 		Online Banking
Cheque#
Bank Counter
Telegraphic Transfer 		Online Banking
ATM
Bank Counter
Cheque
Telegraphic Transfer 		Post Online Trading Platform Written Withdrawal Request
Bank Account Number Your designated bank account number**** Bank Code 004 A/C No. 817-579311-001 Your designated bank account number**** Bank Code 012 A/C No. 875-0-044594-4 N/A
Charges Free* Free Free**
Cut-off Time No Fund will be processed between
9:00 a.m. to 4:00 p.m.,
Monday to Friday HKT (excluding Hong Kong public holidays).		 No Fund will be processed between
9:00 a.m. to 4:00 p.m.,
Monday to Friday HKT (excluding Hong Kong public holidays).		 No 4:00 p.m. 3:00 p.m.
Processing Time Within 2 hours*** Within 1 hour (After deposit slip has been received and fund has been cleared) Within 2 hours Within 1 hour (After deposit slip has been received and fund has been cleared) Trading account will be updated after the cheque has been cleared Fund will be transferred to client's bank account on the next trading day

*All bank charges arising from telegraphic transfer are to be borne by the client.

**For withdrawal to overseas banks, all bank charges will be borne by the client.

***For HSBC Fast & Easy Deposit transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

****Please go to Z.com Trader Web>ACCOUNT>Information

#For cheque deposit through BOC(HK) Fast & Easy Deposit, clients are required to send the deposit slip to us. All cheques will take at least 2 business days to clear.

There are many ways to fund your Z.com Forex trading account.

Please choose deposit bank or cheque by Post.

Please choose which method you would like to make your deposit.

Under Fast & Easy Deposit, every client will be given a unique designated bank account. After deposit, you are not required to send us any deposit notification. Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account around-the-clock*.

*For HSBC transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

Cheque by Post

  1. Cheque made payable to "GMO-Z.com Forex HK Limited".
  2. Write your Z.com Forex User ID on the reverse side of your cheque.
  3. Please submit your personal cheque to the following address by post.

GMO-Z.com Forex HK Limited
Suites 1607-8, 16/F, Tower 6, The Gateway, Harbour City, Kowloon, Hong Kong
ATTN: Operations Department

IMPORTANT TO KNOW:
  • Third party cheques are not accepted. All cheques must be drawn from your bank account held with a licensed bank in Hong Kong.
  • All cheques received before 3 p.m. Hong Kong Time will be sent for clearing within the same business day.
  • All cheques will take at least 2 business days to clear. Once cleared, your trading account will be updated and deposited funds will be available for trading.
  • Information on your personal cheque must show your full name and complete bank account number.

Please choose deposit channel.

Deposit Funds through Online Bill Payment

  1. For the first time to use HSBC internet banking Bill Payment service, please set your Daily Transaction limit.
  2. Log in to HSBC system and use "Bill Payment" service.
  3. Add "GMO-Z.com Forex HK Limited" as new merchant.
  4. Input your HSBC Designated Bank Account No..
  5. Enter transfer amount.

Please click here for more detail.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account (excluding scheduled system maintenance hours).
  • For funds transferred between 11:30 p.m. HKT (10 p.m. HKT for Sat) to 8 a.m. HKT will be updated to your trading account after 8:30 a.m. HKT of the next day (excluding Sunday and public holidays).
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through ATM Bill Payment

  1. Visit any HSBC's ATM or Hang Seng Bank's ATM and use the Bill Payment Service. (For HSBC Account Holders Only)
  2. Select "GMO-Z.COM FXHK" for payment.
  3. Input your HSBC Designated Bank Account No.
  4. Select the account you wish to pay from and enter the transfer amount.

Please click here for more detail.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.COM FXHK
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account (excluding scheduled system maintenance hours).
  • For funds transferred between 11:30 p.m. HKT (10 p.m. HKT for Sat) to 8 a.m. HKT will be updated to your trading account after 8:30 a.m. HKT of the next day (excluding Sunday and public holidays).
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through BOC Internet Banking

  1. Log in to BOC's internet banking service and choose "Transfer".
    (Please use the BOC web version, the BOC mobile APP cannot make Fast & Easy Deposit.)
  2. Select your BOC Designated Bank Account.
  3. Enter amount and click on "Submit" to transfer.

Please click here for more detail.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Account Name GCHK INVESTMENT-"Client Account Full Name"
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account

Deposit Funds through other bank's Internet Banking

  1. Log in to your bank's Internet Banking service to register Z.com Forex as payee, and choose Transfer.
  2. Input Bank Code, Account Name and your BOC Designated Bank Account No. (The last 10 digits only without 012 at the front).
  3. Enter amount and submit the transfer.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GCHK INVESTMENT-"Client Account Full Name"
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account
*(The last 10 digits only without 012 at the front)
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account (excluding scheduled system maintenance hours).
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through Bank Counter

  1. Visit any BOC branch in HKSAR.
  2. Transfer deposit from your own account to the BOC Designated Bank Account assigned to you.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GCHK INVESTMENT-"Client Account Full Name"
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account (excluding scheduled system maintenance hours).
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • We do not accept cash. Please make the deposit transfer to your designated bank account from your personal bank account. Kindly note that cash deposit over the branch counter might be subject to a handling fee determined by the bank.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds by Cheque

  1. Visit any BOC counter or cheque deposit machine in HKSAR.
  2. Deposit cheque in your own name to the BOC Designated Bank Account assigned to you.
  3. Once completed, you will received a deposit confirmation slip from the bank teller / machine.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GCHK INVESTMENT-"Client Account Full Name"
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • All cheques will take at least 2 business days to clear. Once cleared, your trading account will be updated and deposited funds will be available for trading.
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party cheques are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit funds through Internet Banking

  1. Log in to the HSBC Personal Internet Banking service.
  2. Transfer funds to Z.com Forex's HSBC account as provided.
  3. Save or print the confirmation page with reference number of the transfer.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 817-579311-001

Send the confirmation page with your Z.com Forex User ID to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit funds through ATM

  1. Visit any HSBC or Hang Seng Bank's ATM machine in HKSAR.
  2. Transfer funds to Z.com Forex's HSBC account as provided.
  3. Once completed, you will be issued a deposit confirmation slip from the machine.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 817-579311-001

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • No charge for transfers from HSBC and Hang Seng Bank through ATM. For transfers from other banks, you will be liable for bank fees charge by your bank.
  • We do not accept cash. Please make the deposit transfer to Z.com Forex's bank account from your personal bank account.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit funds through bank counter

  1. Visit any HSBC bank counter in HKSAR.
  2. Transfer funds to Z.com Forex's HSBC account as provided.
  3. Once completed, you will be issued a deposit confirmation slip from the bank teller.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 817-579311-001

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • No charge for transfers from HSBC and Hang Seng Bank through ATM. For transfers from other banks, you will be liable for bank fees charge by your bank.
  • We do not accept cash. Please make the deposit transfer to Z.com Forex's bank account from your personal bank account.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit funds by cheque deposit

  1. Visit any HSBC cheque deposit machine in HKSAR.
  2. Deposit cheque to Z.com Forex's HSBC account as provided. Select "receipt with cheque image".
  3. Once completed, you will be issued a deposit confirmation slip from the bank machine.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 817-579311-001

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Cheque must be made payable to "GMO-Z.com Forex HK Limited". This name has to be written clearly in FULL.
  • All cheques will take at least 2 business days to clear. Once cleared, your trading account will be updated and deposited funds will be available for trading.
  • Please do not put the cheque into cheque box directly.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party cheques are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through Internet Banking

  1. Log in to the BOC Personal Internet Banking service, register Z.com Forex as payee.
  2. Transfer funds to Z.com Forex's BOC account as provided.
  3. Save or print the confirmation page with reference number of the transfer.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 012-875-0-044594-4

Send the confirmation page with your Z.com Forex User ID to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through ATM

  1. Visit any BOC's ATM machine in HKSAR.
  2. Transfer funds to Z.com Forex's BOC account as provided.
  3. Once completed, you will be issued a deposit confirmation slip from the machine.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 012-875-0-044594-4

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • No charge for transfers from HSBC and Hang Seng Bank through ATM. For transfers from other banks, you will be liable for bank fees charge by your bank.
  • We do not accept cash. Please make the deposit transfer to Z.com Forex's bank account from your personal bank account.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through bank counter

  1. Visit any BOC bank counter in HKSAR.
  2. Transfer funds to Z.com Forex's BOC account as provided.
  3. Once completed, you will be issued a deposit confirmation slip from the bank teller.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 012-875-0-044594-4

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • No charge for transfers from HSBC and Hang Seng Bank through ATM. For transfers from other banks, you will be liable for bank fees charge by your bank.
  • We do not accept cash. Please make the deposit transfer to Z.com Forex's bank account from your personal bank account.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds by cheque

  1. Visit any BOC cheque deposit machine in HKSAR.
  2. Deposit cheque to Z.com Forex's BOC account as provided. Select "receipt with cheque image".
  3. Once completed, you will be issued a deposit confirmation slip from the bank machine.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 012-875-0-044594-4

Send the deposit slip with your Z.com Forex User ID and your full name to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Cheque must be made payable to "GMO-Z.com Forex HK Limited". This name has to be written clearly in FULL.
  • All cheques will take at least 2 business days to clear. Once cleared, your trading account will be updated and deposited funds will be available for trading.
  • Please do not put the cheque into cheque box directly.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party cheques are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit funds through Telegraphic Transfer

  1. Arrange Telegraphic Transfer with any bank.
  2. Transfer funds to Z.com Forex's HSBC account as provided.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 817-579311-001

Send the confirmation page with your Z.com Forex User ID to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • All bank charges arising from telegraphic transfer are to be borne by the client.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • All deposits must be made from your bank account.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through Telegraphic Transfer

  1. Arrange Telegraphic Transfer with any bank.
  2. Specify Bank Code, Account Name and your BOC Designated Bank Account No.(The last 10 digits only without 012 at the front).
  3. Transfer the amount you would like for FX Trading.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GCHK INVESTMENT-"Client Account Full Name"
Designated Bank Account No. Please sign in to your trading account and go to
Account > Information > Your Designated Bank Account
*(The last 10 digits only without 012 at the front)
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • All bank charges arising from telegraphic transfer are to be borne by the client.
  • Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account (excluding scheduled system maintenance hours).
  • For funds transferred between 11:30 p.m. HKT (10 p.m. HKT for Sat) to 8 a.m. HKT will be updated to your trading account after 8:30 a.m. of the next day (excluding Sunday and public holidays).
  • Each designated bank account created is unique to each client. Please do not share it with any third party.
  • The time taken for the funds to be cleared and processed may vary according to deposit methods.
  • All deposits must be made from your bank account.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot　guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Deposit Funds through Telegraphic Transfer

  1. Arrange Telegraphic Transfer with any bank.
  2. Transfer funds from your own name bank account to Z.com Forex's BOC account as provided.

Bank Account Information

Bank Name Bank of China, Hong Kong (BOC)
Bank Code 012
Account Name GMO-Z.com Forex HK Limited
Bank Account No. 012-875-0-044594-4

Send the confirmation page with your Z.com Forex User ID to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • All bank charges arising from telegraphic transfer are to be borne by the client.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • All deposits must be made from your bank account.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.

Faster Payment System (FPS)

  1. Arrange fund transfer by FPS with any bank.
  2. Transfer funds to Z.com Forex's HSBC account as provided.
  3. Save or print the confirmation page with reference number of the transfer.

Bank Account Information

Bank Name HSBC, Hong Kong (HSBC)
Bank Code 004
Account Name GMO-Z.com Forex HK Limited
FPS E-mail Address
FPS ID 2773158

Send the confirmation page with your Z.com Forex User ID to us by:

FAX (852) 3923 8099
E-MAIL
IMPORTANT TO KNOW:
  • Accept Hong Kong Dollars only.
  • Fund will be processed between 9:00 a.m. to 4:00 p.m., Monday to Friday HKT (excluding Hong Kong public holidays).
  • Once we have received your funds AND deposit slip of such funds before 4:00 p.m. HKT, the deposited amount will be processed and updated to your trading account balance within the same day.
  • All funds and deposit slips received after 4:00 p.m. HKT will be handled on the following day.
  • All deposits must be made from your bank account held with a licensed bank in Hong Kong.
  • Third party transfers are not accepted. We will only accept funds originating from a bank account held in the client's name. Z.com Forex cannnot guarantee the receiving, processing and returning of funds from any third party. Funds from third party accounts will be rejected and returned less bank charges to the originator.
  • All bank charges arising from FPS are to be borne by the client.

To withdraw funds from your trading account, you can choose to submit online withdrawal request or written withdrawal request.

Withdrawal Conditions

  Online Withdrawal Request Written Withdrawal Request
Cut-off Time 4:00 p.m. 3:00 p.m.
Minimum/Maximum
Amount 		No limit
Bank Transfer
Charges		 Local Free
Overseas - All bank charges will be borne
by the client.

Withdrawal Instruction

Online Request for Withdrawal

  1. To submit your online withdrawal request, log in to your trading account via Z.com Forex website and go to Account > Balance & Transfer > Withdrawal.
  2. Enter the Amount you wish to withdraw.
  3. Press the Confirm button.

Written Request for Withdrawal

  1. Click here to download the withdrawal request form.
  2. Fill in your name and User ID.
  3. Choose local / overseas bank that you would like to withdraw to, fill in all the bank details required and withdraw amount.
  4. Sign and date the withdrawal request form.
  5. Send the withdrawal request form to us by post, e-mail or fax.

GMO-Z.com Forex HK Limited
Suites 1607-8, 16/F, Tower 6, The Gateway, Harbour City, Kowloon, Hong Kong
ATTN: Operations Department
Or email to:
Or fax to: (852) 3923-8099

IMPORTANT TO KNOW:
  • We do not facilitate withdrawals to third party accounts. You can only withdraw funds from your trading account to a bank account held under your name. Please make sure that you have an existing bank account under the exact same name as per your trading account held with Z.com Forex.
  • Any online withdrawal requests received after 4 p.m. HKT will be processed on the next business day.
  • Time taken for withdrawal amount to be credited to your beneficiary bank account depends on the bank.

Please note that images shown in this page may be different from the actual screen image.