STEP:1 Complete Online Application Form
Fill in the required information in the Online Application Form and review your details before you submit the Form.
We recommend you to have the following document(s) ready before you start:
- Bank account proof e.g. copy of passbook, ATM card or bank statement if you opt to have your bank account pre-registered for "Online Withdrawal Request".
- Document containing your employment information such as your business card
You may need to take about 5 to 10 mins to fill in the online application form.
STEP:2 Supporting Documents and Submission Methods
2-1. Supporting Documents
A photocopy of your valid government-issued ID bearing your photo, e.g. Hong Kong ID Card, China ID card or passport.
2-1-2.Address Proof (PO boxes are not acceptable)
A photocopy of residential proof showing your name and current residential address, issued within the previous 3 months. (e.g. utilities bill or bank statements)
2-2. Submission Methods
Upload: You will receive an email with an upload link after completion of the online application form.
STEP:3 Application Review and Deposit Notice
Upon review of your online application form and required documents, Z.com Forex Client Services officer will contact you shortly and send you an email with the bank transfer instructions and notes.
STEP:4 Complete Deposit
After you complete the fund transfer according to the guidelines provided in the email, please send a copy of the deposit slip or online banking transfer confirmation page, together with the bank proof document (i.e. passbook, debit card or bank statement showing your full name and bank account number) to email@example.com via your registered email.
If you have uploaded the bank account statement used for this transfer as proof of address, you will only need to submit the deposit slip or online banking transfer confirmation page via email.
Upon receipt of your deposit slip and funds, it normally takes only 1 - 2 business days to activate your Z.com Forex trading account.
Once your account has been activated, you will receive User ID by post and default password by email separately.
For unsuccessful account applications and third-party deposits, the funds transferred as part of the application process will be returned to its original source by the bank, with the original source bearing all bank charges incurred. Please note that the refund process may take several weeks to complete.
STEP:6 Let's Get Started!
Log in to your trading account via our website and change the initial password provided to you to protect your account information. Then, you are ready to make your first trade!
ZERO account opening and maintenance fee. NO minimum deposit or minimum account balance requirement!
FAQs – Accounts:
Before you begin, please read the following:
To open an Individual Account with us, you must be able to meet our Eligibility Requirements detailed below.
- You are not a resident of Japan;
- You are not a citizen or resident of the United States of America;
- You must be aged 18 or above;
- You have fulfilled our system requirements;
- You have a personal email address and phone number; and
- You are the beneficiary account holder,